BenSelect:Admin:DecisionSupport:General
Decision Support Tab
This tab allows you to turn on and off Decision Support and BenRecommend for the case.
Click this link to view an overview of how Decision Support works in BenSelect: https://vimeo.com/177744184. (Start at 2:15 in the video.)
Decision Support
The Decision Support feature models Projected Annual Cost, projecting an employee’s out of pocket costs for medical expenses over the course of a year. In the current implementation of Decision Support, employees are able to make educated decisions on health-based coverage, reviewing information specific to the employer’s benefit offering.
To use Decision Support, you must first enable it on a case level.
- Enable
- Click to turn on Decision Support. Additional options are available.
- Disable
- Automatically selected by default for a case. Click to turn off Decision Support.
- Engine
- Select the Decision Support engine to use. The options include:
- Restrict to Employees Only
- When you select NAYYA as the engine and Decision Support is enabled, this option allows enrollers to "skip" the question/answer model, and employees must login to view the recommendations.
- Module
- When you select BenSelect as the Engine and Decision Support is enabled, the Module is automatically set to “Medical”, which uses certain variables to perform the calculations used to provide the recommendations to the employee on which product to select. This option does not work with any other "engine".
- Settings
- Two options are provided: Default and Custom. Most of the time, you will leave the bottom section on “Default”. You should not need to change any of the other settings because they are national averages. However, you can select Custom, then enter customized costs for the service.
BenRecommend
The BenRecommend feature in BenSelect allows for the creation of related product recommendations during the enrollment process. For example, employers may want to ensure that Critical Illness is recommended to their employees as they review the Medical options. The BenRecommend module allows case builders to customize the content that will be displayed in a new "recommendation" area of the enrollment sequence, ensuring that employees are engaged and armed with information to make appropriate benefit decisions. You can create Recommendations at the case level for a specific plan for your case.
- Enable
- Click to turn on BenRecommend.
- Click to turn off Decision Support.
General Buttons
- Save
- Click to save any selections or updates made to Decision Support.
- Cancel
- Click to cancel all changes.
