BenSelect:Admin:Case Info:Benefit Assist
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Revision as of 18:45, 13 January 2026 by Shannon Krakosky (talk | contribs) (Created page with "=Benefit Assist= The ''Benefit Assist'' tab provides the following areas for set up of the Benefit Assist AI chatbot for the BenSelect Enrollment site. ==Tone== Pick the tone...")
Benefit Assist
The Benefit Assist tab provides the following areas for set up of the Benefit Assist AI chatbot for the BenSelect Enrollment site.
Tone
Pick the tone and voice you’d like for Benefit Assist, and see an example of how it looks. You can choose from Friendly, Concise, Professional, or Sophisticated.
Prompt Questions
Select two prompt questions that an employee would see on the Enrollment site.
Fallback Response
Chat Preview
This area uses the Tone and Prompt Questions to provide a preview of Benefit Assist chat on the Enrollment site.
