BenSelect:Admin:CoverageEdit:Overview
Contents
Individual Tabs
Each of the tabs on the coverage record provide a way to delve deeper into the details of the coverage.
- The Info tab allows you to Edit Coverage.
- The Individuals Covered tab allows you to view each individual covered, and also allows for PCP editing (only on N-tier coverages) where the PCP info is optional, required if new, or required.
- The Riders tab displays information about any riders for the current coverage.
- The Events tab shows any tracked events for that coverage.
Edit Coverage
Please note that using this page to edit coverage should be a last resort option, only done when changes cannot be made through the enrollment site. Changes made to this page are not run by any rules set in the case as far as effective dates, rates, etc. Please use discretion when making changes using this page.
- If you are changing coverage, update the necessary field(s), and then press Update. You must update a reason code and description before the Update button is enabled.
- If you are terminating coverage in this benefit plan, enter a date in the Termination Date field, and then press Terminate.
Error messages
Deduction date not on calendar
If you make a change to the deduction dates and select a date not on the payroll calendar, you will get the following error message:
Warning: The deduction date you have chosen is not on the payroll calendar. If you wish to accept the new deduction date below, press Save. Press Cancel to leave the end deduction date unchanged.
After clicking "OK" to the error message, you are returned to the Edit Coverage page but with a corrected deduction date. If you wish to accept the corrected deduction date, you will be required to re-enter your reason code and description, and then click "Update". However, if you wish to keep the date originally entered even though it is not on the payroll calendar, click "Cancel" and your previous entry will be kept.
Deduction date in past
If you make a change to coverage and the first deduction date is one in the past, you will get the following error message:
The deduction date you entered occurs in the past. Consequently it may not be included in the next payroll report. The next applicable deduction date is listed below. To accept the new deduction date, press Update. Click Cancel to leave the deduction date unchanged.
After clicking "OK" to the error message, you are returned to the Edit Coverage page but with the next available deduction date filled in. If you wish to accept the corrected deduction date, you will be required to re-enter yoru reason code and description. This is recommended in most cases, because otherwise the change you have made may not show up on the next payroll report that should reflect this change. However, if you wish to keep the original deduction date (may be used with payroll reports are "full scope", click "Cancel" and your previous entry will be kept.