Difference between revisions of "BenSelect:Admin:Case Info:Benefit Assist"
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(Created page with "=Benefit Assist= The ''Benefit Assist'' tab provides the following areas for set up of the Benefit Assist AI chatbot for the BenSelect Enrollment site. ==Tone== Pick the tone...") |
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| − | + | Set up a response for Benefit Assist to use when an answer is not available. | |
==Chat Preview== | ==Chat Preview== | ||
This area uses the Tone and Prompt Questions to provide a preview of Benefit Assist chat on the Enrollment site. | This area uses the Tone and Prompt Questions to provide a preview of Benefit Assist chat on the Enrollment site. | ||
Latest revision as of 18:46, 13 January 2026
Benefit Assist
The Benefit Assist tab provides the following areas for set up of the Benefit Assist AI chatbot for the BenSelect Enrollment site.
Tone
Pick the tone and voice you’d like for Benefit Assist, and see an example of how it looks. You can choose from Friendly, Concise, Professional, or Sophisticated.
Prompt Questions
Select two prompt questions that an employee would see on the Enrollment site.
Fallback Response
Set up a response for Benefit Assist to use when an answer is not available.
Chat Preview
This area uses the Tone and Prompt Questions to provide a preview of Benefit Assist chat on the Enrollment site.
